21.11 It Goes To 11

Season #1 Episode #11

We made it to episode 11!!!! More Tips on Retention. What is the upcoming EV market going to do to labor markets? How about 3 Things to consider when managing customer surveys. Why Customer Satisfaction Sucks and Loyalty is EVERYTING!

--- This episode is sponsored by 路 Anchor: The easiest way to make a podcast. https://anchor.fm/app